Job Openings >> Pioneer Crossing Fernley Manager on Duty
Pioneer Crossing Fernley Manager on Duty
Summary
Title:Pioneer Crossing Fernley Manager on Duty
ID:F4001
Department:Casino/Slots
Description
Pioneer Crossing Fernley Position- FT Manager on Duty $29,120 - 35,360 DOE

Summary:  Plan and administer policies relating to all areas of casino floor, and food and beverage operations.  Achieve company objectives in customer service, quality of service, and appearance of facility through training of employees and creating a positive, productive working environment.
 
Essential Duties and Responsibilities include the following: (Other duties may be assigned).
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Control cash handling in the cage and on the casino floor by adhering to reconciliation procedures in accordance with gaming and casino policies and procedures.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Ensure that all machines and equipment on the gaming floor are kept clean and in excellent working condition through personal inspection.
  • Assist in the implementation of casino marketing, advertising and promotional activities and campaigns.
  • Fully understand and assist in compliance with all federal, state, county and municipal regulations that pertain to health, safety, labor and gaming requirements of the casino, its employees and guests.
  • Maintains confidentiality of all relevant information concerning guests, employees, and company assets.
  • Know how the alarm system works.
  • Investigate accidents/incidents, and prepare reports for Security and Human Resources.
 
Supervisory Responsibilities:  
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, but are not limited to:
  • Plan, assign, and direct employees’ work duties/tasks.
  • Ensure adequate worker coverage on the casino floor (and in the Food and Beverage department as needed). Must be able to make fair and consistent decisions regarding sending an employee home early as business needs warrant.
  • Participate in employment and termination decisions.
  • Continually strive to develop your staff in all areas of casino relations.
  • Be knowledgeable of casino policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures as per employee handbook.
  • Assist in employee performance reviews to ensure effectiveness, and employee compliance.
  • Address complaints and resolve issues.
  • Attend management meetings.
 
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education/Experience:
  • High School Diploma or GED equivalent preferred.
  • Casino Management experience preferred.
 
Language Ability:
  • Must be able to communicate effectively in verbal and written English language.
 
Math Ability: 
  • Excellent math skills; ability to calculate money accurately.
Computer Skills: 
Basic computer skills, Microsoft Office Suite Software.
 
Certificates and Licenses: 
Gaming Registration Card
 
Physical Requirements:
  • Must have the ability to sit/stand/walk for prolonged periods (up to 8 hours).
  • Ability to use keyboard, 10 key calculator and other office equipment.
  • Must be able to move about the casino and operational areas.
  • Must be at least 21 years of age.
  • Reaching, bending, stretching, lifting up to 50 lbs.
  • Ability to work in a noisy, smoking casino environment.
 
This job description and analysis in no way or form states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties as assigned by their supervisor or manager.
 
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